Privacy, Cookies & Disclaimer
Three core policies covering how we handle your data and the limits of our liability — all in one place.
🔒 Privacy Policy
Information We Collect
Information You Provide
Name, email address, phone number, company name, billing details, and any content you submit through our contact forms, project briefs, or client portal. We also collect information you provide when applying for a job or partner program.
Information Collected Automatically
IP address, browser type, device information, pages visited, and time spent on our site, collected via privacy-conscious analytics tools. We do not use invasive tracking or sell this data to advertisers.
Information from Third Parties
Where you connect a third-party account (e.g., Google Sign-In) or interact with us via a partner referral, we may receive basic profile information from that service in accordance with their own privacy policies.
How We Use Your Information
- To deliver, maintain, and improve our services
- To process payments and send invoices
- To communicate with you about your project or account
- To send marketing communications (only with your consent, opt-out anytime)
- To comply with legal obligations and enforce our agreements
- To analyse website usage and improve user experience
Sharing & Disclosure
We do not sell your personal data. We share data only with: (1) sub-processors necessary to deliver our services (see our Security Policy for the full list), (2) professional advisors (lawyers, accountants) under confidentiality obligations, (3) law enforcement when legally required, and (4) a successor entity in the event of a merger or acquisition, with notice to you.
Your Rights
Depending on your jurisdiction (including under GDPR and CCPA), you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; request data portability; and withdraw consent at any time. To exercise these rights, email privacy@nexislab.com. We respond within 30 days.
Data Security
We implement industry-standard technical and organisational measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. Full details are available in our Security & Data Protection Policy. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 16, we will delete it promptly. Contact privacy@nexislab.com if you believe we hold such data.
🍪 Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, and provide analytics on how the site is used. Similar technologies include local storage, pixels, and tracking scripts.
Types of Cookies We Use
| Category | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Core site functionality, security, form submission | Session |
| Performance & Analytics | Understand how visitors use our site (aggregated, anonymous) | Up to 12 months |
| Functional | Remember preferences like language or region | Up to 12 months |
| Marketing | Measure campaign effectiveness (only with consent) | Up to 6 months |
We do not use third-party advertising cookies or sell cookie data to ad networks.
Managing Your Cookie Preferences
You can control or delete cookies through your browser settings at any time. Most browsers let you block all cookies, block third-party cookies only, or delete cookies when you close the browser. Note that blocking strictly necessary cookies may affect site functionality. For details on browser-specific cookie controls, visit your browser's help documentation.
⚠️ Disclaimer
General Disclaimer
The information on NexisLab's website is provided on an "as is" basis for general informational purposes only. While we strive for accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the website or the information, products, or services contained on it. Any reliance you place on such information is strictly at your own risk.
No Guarantee of Results
Case studies, testimonials, and performance figures (traffic growth, conversion rates, revenue increases) shown on our website reflect specific client outcomes and are not guarantees of similar results for any other business. Digital marketing, SEO, and development outcomes depend on many factors outside our control, including market conditions, competition, and client-side execution of recommendations.
External Links Disclaimer
Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites and accept no responsibility for them. Inclusion of a link does not imply endorsement.
Not Professional Advice
Content on our blog and resources pages is for informational purposes only and does not constitute legal, financial, tax, or other professional advice. Always consult a qualified professional before making business decisions based on information found on our site.
Questions about your data?
Our privacy team is happy to help with any questions about how we handle your information.
Contact Privacy Team